These Terms and Conditions govern your use of the 9ajili platform. By registering an account or accessing any part of our service, you agree to be bound by the rules set out below. Please read this document carefully before you begin. If you have any questions, our FAQ page is a good starting point.
To use 9ajili, you must be at least 21 years of age and a resident of the Philippines or otherwise permitted by applicable law to access online entertainment platforms. By creating an account, you confirm that all information you provide is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately at [email protected]. 9ajili reserves the right to verify your identity at any time and to request supporting documentation as part of our account verification process.
9ajili grants you a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You agree not to use the platform for any unlawful purpose, including but not limited to fraud, money laundering, or any activity that violates Philippine law. You must not attempt to reverse-engineer, copy, modify, or distribute any part of the platform or its content. Automated access, bots, scripts, or any tools designed to manipulate game outcomes or account balances are strictly prohibited and will result in immediate account termination. You agree to treat other players and our support staff with respect at all times; abusive, threatening, or harassing behaviour will not be tolerated. 9ajili reserves the right to suspend or permanently close any account found to be in breach of these conduct standards, with or without prior warning.
All financial transactions on 9ajili are conducted in Philippine pesos (PHP). You are responsible for ensuring that any funds deposited into your account are from a legitimate sourceand that you are the rightful owner of the payment method used. Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard at the time of transaction. Withdrawal requests are processed in accordance with our standard verification procedures; processing times may vary depending on the payment method selected. 9ajili does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges independently. Any funds remaining in a dormant account may be subject to an inactivity policy as outlined in our account management guidelines. If a transaction is flagged for security review, we may place a temporary hold on the relevant funds while the review is completed, and we will notify you promptly by the contact details registered to your account.
From time to time, 9ajili may offer promotions, bonuses, or special incentives to eligible players. All promotions are subject to specific terms that will be clearly communicated at the time the offer is made, including any wagering requirements, eligible games, minimum deposit thresholds, and expiry dates. Bonuses are credited to your account for entertainment purposes and may not be withdrawn until all applicable wagering conditions have been met. 9ajili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where there is evidence of abuse or where the promotion has been triggered in error. Players found to be exploiting promotional offers through the use of multiple accounts, coordinated play, or any other method designed to circumvent the intended purpose of a promotion will have their bonuses forfeited and their accounts reviewed. We encourage all players to read the specific terms attached to each promotion before participating.
9ajili is committed to protecting the personal information of all players in accordance with applicable Philippine data privacy laws. The personal data you provide during registration and throughout your use of the platform is collected, stored, and processed as described in our Privacy Policy, which forms part of these Terms and Conditions. We use your data to manage your account, process transactions, provide customer support, and comply with our legal obligations. We do not sell your personal information to third parties, and we implement appropriate technical and organisational measures to keep your data secure. You have the right to access, correct, or request deletion of your personal data at any time by contacting us at [email protected]. By using the platform, you consent to the collection and use of your data as described in our Privacy Policy.
9ajili is strongly committed to promoting responsible gaming among all players in the Philippines. We provide a range of tools to help you manage your play, including deposit limits, session time reminders, and self-exclusion options, all of which are accessible through your account settings. Gaming should always be treated as a form of entertainment, not as a means of generating income or resolving financial difficulties. If you feel that your gaming habits are becoming problematic, we encourage you to make use of our responsible gaming tools or to seek support from a qualified professional. Our full Responsible Gaming policy contains detailed guidance on the tools available and how to access them. 9ajili reserves the right to impose limits or restrictions on any account where we have reasonable grounds to believe that a player may be experiencing harm related to their gaming activity.
9ajili provides its platform on an "as is" and "as available" basis, and we make no warranties, express or implied, regarding the uninterrupted availability or error-free operation of the service. To the fullest extent permitted by applicable law, 9ajili shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform, including but not limited to loss of data, loss of profits, or any other financial loss. We are not responsible for any technical failures, network interruptions, or third-party service outages that may affect your access to the platform or the outcome of any game session. In the event of a system error that results in an incorrect game outcome or an erroneous credit to your account, 9ajili reserves the right to void the affected transaction and restore the correct balance. Nothing in these Terms and Conditions shall limit our liability for fraud, gross negligence, or any other matter that cannot be excluded under Philippine law. Your use of the platform is at your own risk, and you are encouraged to review these terms regularly as they may be updated from time to time.
9ajili reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through the contact details associated with their account or by posting a prominent notice on the platform. Your continued use of 9ajili following the publication of updated terms constitutes your acceptance of those changes. We recommend that you review this page periodically to stay informed of any updates. If you do not agree with any revised terms, you should discontinue use of the platform and contact us to close your account. The most recent version of these Terms and Conditions will always be available at this page and will supersede all previous versions.
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the 9ajili platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The failure of 9ajili to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and Conditions, together with our Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and 9ajili with respect to your use of the platform.
If anything in these Terms and Conditions is unclear, our FAQ covers the most common questions in plain language. You can also reach our support team directly at [email protected] — we are happy to help Filipino players understand their rights and our commitments.